Shipping & Returns

Shipping Times
Our current estimated delivery times are:

UK Mainland - 3 to 4 working days
Republic of Ireland - 4 to 7 working days
Europe Zone 1 – 4 to 7 working days
Europe Zone 2 – 4 to 5 working days for smaller and 5 to 14 working days for larger orders

Shipping Methods
We currently use DHL and Royal Mail to deliver our packages.  For some larger items ie. (Juicers, Blenders, dehydrators) we may ask our suppliers to drop ship from their warehouse directly to you.

Shipping Rates
We are continually looking to lower our delivery costs. As we grow as a business, we will be able to establish better rates from our delivery agents which we will endeavour to pass onto you.

We do not intend to make a profit on shipping. We only pass on our true shipping and packing costs.

 

UK Mainland
Order ValuePrice
Up to £15£2.50
Over £15Free

Isle of Man
Weight Price

up to 150g

£1.00

151g to 400g

£1.90

401g to 700g

£3.20

701g to 1000g

£4.50

1001g to 2000g

£6.00

2001g to 4000g

£8.63

4001g to 6000g

£9.76

6001g to 8000g

£11.12

8001g to 10000g

£11.92

10001g to 20000g

£13.85

more than 20000g

Please get quote

 
Republic of Ireland
Weight Price

up to 160g

£1.85

161g to 400g

£3.29

401g to 700g

£5.05

701g to 1000g

£6.82

1001g to 1500g

£9.75

1501g to 2000g

£12.70

2001g to 3000g

£15.76

3001g to 4000g

£18.58

4001g to 5000g

£21.40

5001g to 6000g

£23.16

6001g to 8000g

£26.68

8001g to 10000g

£30.21

10001g to 12000g

£33.26

12001g to 14000g

£36.32

more than 14000g

Please get quote


Guernsey & Jersey
Weight Price

up to 150g

£1.00

151g to 400g

£1.90

401g to 700g

£3.20

701g to 1000g

£4.50

1001g to 1500g

£6.50

1501g to 2000g

£8.33

2001g to 3000g

£10.45

3001g to 4000g

£11.15

4001g to 5000g

£11.86

5001g to 6000g

£12.44

6001g to 8000g

£13.62

8001g to 10000g

£14.79

10001g to 12000g

£15.73

12001g to 14000g

£16.67

more than 14000g

Please get quote

 
Northern Ireland
Weight Price

up to 150g

£1.00

151g to 400g

£1.90

401g to 700g

£3.20

701g to 1000g

£4.50

1001g to 1500g

£6.50

1501g to 2000g

£6.89

2001g to 4000g

£9.51

4001g to 6000g

£10.65

6001g to 8000g

£12.00

8001g to 10000g

£12.80

10001g to 20000g

£14.74

more than 20000g

Please get quote


Belgium, Denmark, France, Germany, Greece, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain
Weight Price

up to 160g

£1.85

161g to 400g

£3.29

401g to 700g

£5.05

701g to 1000g

£6.82

1001g to 1500g

£9.75

1501g to 2000g

£12.70

2001g to 3000g

£32.50

3001g to 4000g

£35.44

4001g to 5000g

£38.38

5001g to 6000g

£40.49

6001g to 8000g

£44.72

8001g to 10000g

£48.95

10001g to 12000g

£51.54

12001g to 14000g

£54.12

more than 14000g

Please get quote

 
Albania, Andorra, Armenia, Austria, Belarus, Bosnia and Herzegowina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greenland, Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Norway, Poland, Romania, Russia, San Marino, Slovakia, Slovenia, Sweden, Switzerland, Turkey, Ukraine, Vatican City State
Weight Price

up to 160g

£1.85

161g to 400g

£3.29

401g to 700g

£5.05

701g to 1000g

£6.82

1001g to 1500g

£9.75

1501g to 2000g

£12.70

2001g to 3000g

£37.73

3001g to 4000g

£43.25

4001g to 5000g

£48.77

5001g to 6000g

£52.18

6001g to 8000g

£59.00

8001g to 10000g

£48.95

10001g to 12000g

£65.81

12001g to 14000g

£70.75

more than 14000g

Please get quote

 

International Orders
Our website can now support international orders for the countries listed above. Simply create an account selecting your country and we will automatically add the appropriate shipping charge to your order. If your order weighs more than 14kg you won’t be allowed to check out automatically. In this case please email us to get the best possible quote for shipping your order.

Please be assured that you will only be charged what it costs us to deliver the goods to you. However, if your order consists of various items it might be possible to save you money on postage by splitting your order and sending two parcels. Please have a look through our shipping tables and email us with any questions.

If your country is not listed in the tables above you must order by phone or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We will then quote you the shipping cost.

Tracking Your Order
You can track your order simply by logging into your account.  Your orders status will be clearly displayed on the page.

On Receipt Of Your Goods
When you parcel arrives you will be asked to sign for the goods.  If the package does not appear to be in good condition and you are unable to check the contents please refuse the delivery or sign ‘GOODS UNCHECKED’. 

Returns
If you are not satisfied with your product, if you think its faulty or you simply changed your mind please contact us by phone first. A lot of problems are easily solved over the phone.

Damaged goods
If upon receipt of your goods you find they are damaged or incomplete please notify our office immediately and retain the damaged packaging.  We will then advise you on what to do.

Other goods
You have the right to change your mind and return your order until 7 working days after the date of delivery.  However, you can only exercise this right if the goods are unused and in the original packing.  We require a written confirmation of your cancellation and you must return the goods to us at  your expense.  We will then issue you with a refund.

Terms and Conditions
Our terms and conditions are available here.